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News, ideas & conversations for communicators worldwide

By Susan Oh

Lessons from the 50-day revamp start with a vision of employee engagement.

By Susan Oh

Secretary Ray LaHood’s hands-on participation bolsters citizens’ involvement and engagement.

By Michael Sebastian

How the Centers for Disease Control and Prevention turned its once stale intranet into a dynamic and widely read portal.

By Jim Ylisela

Take these suggestions to heart if you work in PR and want to become a trusted source.

Tweeting during an ice storm informs customers
The Public Service of New Hampshire used Twitter to update the public on outages during a treacherous winter storm.

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Webcasts
MAYO CLINIC & RAGAN COMMUNICATIONS PRESENT:
SECOND ANNUAL
LIVE WEBCAST: Health care public relations, marketing and internal communications
Price: $1195
Member Price: $945
A Social Media Webcast
September 28-29, 2010 • Mayo Clinic, Jacksonville, Fla.

Event Recordings
Ragan Communications and Public Relations Society of America present:
An event hosted by CME Group and NASDAQ OMX
Social Media for Financial Communicators
Price: $1095
Member Price: $945
Public relations, investor relations and marketing in the digital age
Recorded June 16-18, 2010 at NASDAQ MarketSite in NY, NY

Event Recordings
Kaiser Permanente and Ragan Communications present:
Health Care Communicators Summit
Price: $1095
Member Price: $945
A practical how-to conference for Health Care, Public Relations, Marketing, and Social Media professionals
Recorded June 7-9, 2010 at Kaiser Permanente Sidney R. Garfield Health Care Innovation Center in San Leandro, Calif.

Event Recordings
EVENT RECORDING
Breakthrough Strategies and Practices for Internal Communicators
Price: $745
Member Price: $595
Social Media and Employee Engagement in the digital age
Recorded on May 12, 2010 at the University of Chicago's Gleacher Center in downtown Chicago

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Writing on the Job: How to Make Your Point Precisely
Create e-mails, letters, memos, reports and presentations that get your message across clearly and correctly with this new manual.

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